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Help us, help you, stay safe

COVID-19 SAFETY GUIDELINES

We have put the following guidelines in place to comply with the government’s regulations and to minimize transmission risk in the clinic. Please refer to the guidance below. If you have any questions or are unsure, please contact the clinic.


  • DON’T ATTEND IF YOU HAVE COVID-19 SYMPTOMS : Please DO NOT attend the clinic if you or anyone you live with/have had close contact with in the last 14 days has COVID-19 symptoms- (High temperature/ continuous cough/ change in taste or smell) If you have been in contact with anyone who has been confirmed to have coronavirus in the last 14 days, please do not attend clinic. Please let the clinic know as soon as possible so we can rearrange your appointment.

  • BE ON TIME : We ask that you arrive at your allocated time, if you arrive early, please wait in your car until your time slot. This is to ensure only one booking is in the clinic at any time, and to allow us enough time between patients to disinfect surfaces.

  • COME ALONE : Please attend your appointment alone. Exemptions are made for those under the age of 18 who need to attend with a parent/guardian for consent and for patients with specific care needs and/or patients with mobilisation issues that require assistance.

  • WEAR A MASK : Please wear a mask when inside the building, unless exempt. This is to protect our staff and yourselves. Staff will be wearing appropriate personal protective equipment (PPE) and carrying out extensive hand hygiene.

  • USE ALCOHOL GEL PROVIDED : On arrival at the clinic, please knock on the door and wait outside until a member of staff comes to greet you. On entrance we will ask you to use the hand sanitizer provided.


We are dedicated to provide you a gold standard of ear care, in the safest possible environment. If you have any questions feel free to contact us and we will be happy to help.